Help Center

How can we help?

Common questions, guides and ways to reach a human.

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Getting started

Accounts, your first tool, favorites.

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Billing

Plans, payments, refunds.

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Account

Profile, password, email changes.

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Submissions

Adding a tool, approval process.

Getting started

How do I create an account?

Hit Sign up, enter your email and password, then verify the 6-digit code we email you.

I didn't get the verification code

Check your spam folder. On the verify page, you can click "Resend" after 60 seconds.

Billing

How do I upgrade to Pro?

Go to your dashboard and click "Upgrade". Annual plans save 20%.

Can I get a refund?

Yes — within 30 days of purchase, no questions asked. Email support@aicraft.co.

Account

How do I change my password?

Go to reset password or click "Forgot password" on the login page.

Can I change my email?

Not yet from the UI — email support and we'll migrate it.

Submissions

How long until my tool gets approved?

We review every submission manually. Typical turnaround is 1–3 business days.

What gets rejected?

Tools that aren't AI-focused, duplicate listings, or sites that are clearly spam/malware.

Still stuck? Contact support — we usually reply within a few hours.